🛒 Terms & Conditions – NeuronConnections
NeuronConnections
Haslenstrasse 1, 9245 Oberbüren, Switzerland
📧 Email: support@neuronconnects.com
Last updated: [insert current date]
1. General Provisions
These Terms & Conditions apply to all purchases made via our website https://neuronconnects.com. By placing an order, you accept and agree to be bound by these terms.
2. Products and Use
NeuronConnections sells dietary supplements intended for adult use. Our products are not intended to diagnose, treat, cure, or prevent any disease. You should always consult your doctor before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
3. Orders and Payments
- Orders are accepted 24/7 via our website.
- All prices are shown in your selected currency and include applicable taxes.
- We accept secure payments via Stripe, PayPal, and other approved gateways.
- Once your order is placed, you will receive a confirmation email.
4. Shipping and Delivery
- We ship within Switzerland and internationally.
- Orders are usually processed within 1–3 business days.
- Delivery times may vary depending on the destination and chosen shipping method.
- Shipping fees are displayed during checkout. Free shipping may apply under certain promotions or minimum order thresholds.
5. Returns and Refunds
We accept returns within 14 days of delivery only if the product is unopened, unused, and in its original sealed packaging.
To qualify for a return:
- The product must be sealed, unused, and in original condition.
- Opened or unsealed dietary supplements cannot be returned due to health and hygiene reasons, in accordance with EU and Swiss regulations.
- You must first contact us at support@neuronconnects.com to receive return instructions.
- After receiving and inspecting the returned product, we will process the refund (excluding shipping costs) within 7 business days.
⚠️ Shipping costs are non-refundable unless the return is due to our error (e.g. damaged or incorrect product).
We reserve the right to deny returns that do not comply with these conditions.
6. Liability
NeuronConnections is not liable for:
- Adverse reactions due to individual allergies or misuse
- Delays caused by external courier services
- Loss of packages due to incorrect shipping information provided by the customer
All content on our website is for informational purposes only and does not substitute professional medical advice.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy. We process your data lawfully, transparently, and securely.
8. Intellectual Property
All content, logos, designs, and branding on this website are the exclusive property of NeuronConnections. Use, reproduction, or distribution without written permission is prohibited.
9. Governing Law
These Terms & Conditions are governed by the laws of Switzerland. Any disputes shall be settled under the jurisdiction of the competent courts in Oberbüren, Switzerland.
10. Contact
For any inquiries regarding your order, returns, or our terms, please contact:
📧 support@neuronconnects.com
📍 NeuronConnections, Haslenstrasse 1, 9245 Oberbüren, Switzerland